Returns & Refunds policy

At Abims, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied, our return and refund policy allows you to shop with confidence.

Returns

1. Eligibility for Returns:

   • Items must be returned within 3 days of delivery.

   • Items must be unworn, unwashed, and in their original condition with all tags attached.

   • Items purchased on sale or as part of a promotional offer are not eligible for returns unless faulty.

2. Non-Returnable Items:

   • Intimates, swimwear, or accessories for hygiene reasons.

   • Customized or personalized items.

3. Return Process:

   • Contact our customer service team at contact@abimsclothing.com within the return period to initiate the return process.

   • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Refunds

1. Eligibility for Refunds:

   • Refunds will be processed once the returned item is inspected and approved.

   • Refunds will be issued to the original payment method.

2. Processing Time:

   • Refunds will be processed within 7–14 business days after we receive the returned items.

Exchanges

• We currently do not offer direct exchanges. If you wish to exchange an item, please process a return and place a new order.

Faulty or Incorrect Items

• If you receive a damaged or incorrect item, please contact our customer service team within 24 hours of delivery. We will provide a replacement or refund, including return shipping costs.

Contact Us

For any questions or concerns regarding our return and refund policy, feel free to reach out to us at:

• Email: contact@abimsclothing.com

We appreciate your understanding and are here to ensure a smooth and enjoyable shopping experience!